Please remember it can take some time for your bank or credit card company to process and post the refund too. The SpaceRail is beautifully designed out of 6063 T6 aluminum, 304 Stainless Steel and engineering polymers. If approved, you’ll be automatically refunded on your original payment method. A system worthy of storing your important and valuable possessions. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Original packaging is preferred but not required for return shipments. Any product returned in unsellable condition is subject to no refund taken on a case by case basis. Vertical bike storage uses a wall-mounted hook or shelf to hold the front wheel, and is often preferred by city-dwellers for its space-saving benefits. In the event of a return, customer will be charged for the return shipping costs and a $5 restocking fee. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
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